Refund Policy

This Refund Policy explains when and how refunds are issued for orders placed on Snaptrendz. Refunds are only applicable to approved cases under our Return Policy.

1. When Refunds Apply

Refunds are issued only for orders that are approved under our Return Policy, which covers:

• Damaged products received
• Wrong item delivered
• Defective products on arrival

2. Refund Method

Approved refunds for prepaid orders are issued to your original payment method (UPI, debit/credit card, net banking, or wallet). For Cash on Delivery (COD) orders, where there is no online payment to reverse, refunds are processed via bank transfer to the account you provide.

Order Type	Refund Method	Information Needed
Prepaid orders (UPI, card, net banking, wallet)	Original payment method	None — no extra details required
Cash on Delivery (COD) orders	Bank transfer	Account holder name, account number, IFSC code — send to info@snaptrendz.in

3. Refund Process

Once your return is approved, we will initiate the refund to your original payment method. For COD orders, please share your bank account details with us at info@snaptrendz.in. Refunds are processed within 7–10 business days of approval, and you’ll receive a confirmation email once the refund is completed. Depending on your bank or payment provider, it may take a few additional days for the amount to reflect in your account.

4. Non-Refundable Situations

• Change-of-mind requests (size, color, preference)
• Products damaged due to misuse after delivery
• Return requests made after the 48-hour reporting window
• Products returned without original packaging or tags

5. Order Cancellations

If Snaptrendz cancels your order due to stock unavailability, pricing errors, or other exceptional circumstances, a full refund will be issued within 7–10 business days — to your original payment method for prepaid orders, or via bank transfer for COD orders.

6. Contact Us

For any questions about your refund or its status, feel free to reach out.

↑ Back to top