Refund Policy
This Refund Policy explains when and how refunds are issued for orders placed on Snaptrendz. Refunds are only applicable to approved cases under our Return Policy.
1. When Refunds Apply
Refunds are issued only for orders that are approved under our Return Policy, which covers:
- Damaged products received
- Wrong item delivered
- Defective products on arrival
⚠️ Refunds are not issued for change-of-mind requests. Please review our Return Policy for full eligibility details.
2. Refund Method
All approved refunds are processed via bank transfer to the account you provide. We do not issue refunds to the original payment method, wallet, or as store credit.
| Detail | Requirement |
|---|---|
| Refund method | Bank transfer only |
| Information needed | Account holder name, account number, IFSC code |
| Where to send | info@snaptrendz.in |
3. Refund Process
Once your return is approved, please share your bank account details with us at info@snaptrendz.in. Refunds are processed within 7–10 business days of approval, and you’ll receive a confirmation email once the transfer is completed.
4. Non-Refundable Situations
- Change-of-mind requests (size, color, preference)
- Products damaged due to misuse after delivery
- Return requests made after the 48-hour reporting window
- Products returned without original packaging or tags
5. Order Cancellations
If Snaptrendz cancels your order due to stock unavailability, pricing errors, or other exceptional circumstances, a full refund will be issued via bank transfer within 7–10 business days.
6. Contact Us
For any questions about your refund or its status, feel free to reach out.
Refund questions?
Email us at info@snaptrendz.in — we’re happy to help.
